Privacy Policy

Effective Date: November 26, 2025

This Privacy Policy explains how Agrocado LLC (“Agrocado,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you visit our website, utilize our services, or register an account or business listing. We are committed to protecting your privacy.

By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with these terms, please do not access or use the website.

1. Information We Collect

We collect several types of information from and about you, depending on your interaction with the website:

1.1. Personal Data (Voluntarily Provided)

This includes personally identifiable information that you voluntarily provide when registering, creating a profile, submitting a business listing, or making a purchase:

• Contact Information: Name, email address, physical address, and telephone number.
• Profile/Demographic Data: Age, gender, hometown, interests, and public profile details.
• Listing Data: Information collected for business listings, including business name, location details (e.g., GPS coordinates), public contact details, and images uploaded for the listing.
• Claim Listing Data: Verification details (e.g., business role, phone number) required to verify authority over a business listing.

1.2. Financial and Transaction Data

Information collected to process transactions and maintain records:

• Financial Details: Payment method details (e.g., credit card number fragments, card brand, expiration date) necessary for processing payments.
• Invoicing Data: Information collected during checkout (name, address, IP address) for processing payments, estimating taxes, and retaining historical payment and invoice records for legal compliance.

1.3. Derivative and Usage Data (Automatically Collected)

Information our servers automatically collect when you access the website:

• Usage Data: IP address, browser type and operating system, access times, and the pages you viewed before and after accessing the website.
• Mobile Device Data: Mobile device ID, model, manufacturer, and location data (if access is via a mobile device and location services are enabled).
• Comment Data: IP address and browser user agent string collected when leaving comments to help detect spam.

2. Use of Your Information

We use the information collected about you for various business purposes, including:

• Service Provision: To create and administer your account, process transactions, fulfill purchases, and provide technical and customer support.
• Public Display: To display your user profile information and submitted business listing information (including contact details and location) publicly on our website and via API requests.
• Communication: To send you important account, order, invoice, service information, and, if you opt-in, our MailPoet newsletter.
• Monitoring and Security: To prevent spam, fraud, fraudulent transactions, and verify your identity as part of our legitimate business interests.
• Customization: To improve and personalize your experience on the site (e.g., through email tracking for newsletter content improvement).
• Reviews: To publicly display reviews, ratings, and associated user names/avatars, and to notify users of interactions (e.g., replies, approvals).

3. Disclosure and Sharing of Your Information

We may share your information with third parties only in the following situations:

3.1. Third-Party Service Providers

We share your data with service providers who perform services for us or on our behalf. These include:

• Payment Processors: Financial Data is shared with third-party payment processors, including PayPal, to facilitate payment processing. Your use of these services is governed by their respective privacy policies.
• Email Services: Contact details are shared with MailPoet Sending Service for the distribution of emails and newsletters, which involves tracking open and click rates to measure engagement.
• Gravatar: An anonymized hash of your email address may be shared with the Gravatar service to display a profile picture next to your comments.

3.2. Public Display

Information submitted for public-facing features is visible to all users, including:

• Business listings (name, address, GPS, contact details).
• User-submitted reviews and comments (name/username, review text, profile picture/Gravatar).
• Any profile information you choose to make public.

3.3. Legal and Compliance

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of Agrocado LLC; or (c) protect the personal safety of users of the website or the public.

4. Tracking Technologies and Cookies

4.1. Cookies

4.1. Cookies and Dedicated Cookie Policy

We use cookies (small data files stored on your device) to collect and store information about your preferences and browsing behavior. For a detailed, comprehensive list of all cookies used, their purpose, expiration dates, and the third parties involved, please review our separate Cookie Policy.

These cookies are generally used for:

• Functionality: To save your login details and screen preferences.
• Convenience: To save your name, email, and website details if you opt-in when leaving a comment.
• Tracking: MailPoet cookies are used to track subscriber engagement and revenue generated from newsletters.

4.2. Embedded Content

Articles and pages may include embedded content (e.g., videos, images) from third-party websites. These third parties may collect data about you, use their own cookies, and monitor your interaction with that embedded content as if you had visited their website directly.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Management and Your Rights

6.1. Data Retention Policy

We retain your Personal Data for as long as your account is active, as needed to provide you with the Services, or for a period necessary to fulfill the purposes outlined in this Privacy Policy. We may continue to retain certain data beyond account closure for legal, tax, or administrative purposes, such as maintaining historical payment records, enforcing our agreements, or complying with our legal obligations.

6.2. Your Data Rights

You have the right to request access to the personal data we hold about you, to request correction of inaccurate or incomplete data, and to request deletion of your data, subject to certain exceptions (e.g., data we are required to keep for administrative, legal, or security purposes). To exercise these rights, please contact us at the email address provided in Section 7.

6.3. Children’s Privacy

The Services are not directed to, and we do not knowingly collect personal data from, persons under the age of 18. If we become aware that a person under the age of 18 has provided us with Personal Data, we will take immediate steps to remove that information from our servers. If you become aware of any data we have collected from persons under age 18, please contact us immediately.

6.4. Do Not Track and Global Privacy Control (GPC)

We currently do not respond to “Do Not Track” (DNT) browser signals. However, in compliance with state consumer privacy laws, we honor the Global Privacy Control (GPC) signal. We will treat a detected GPC signal as a verified request to exercise your right to opt-out of the sale or sharing of your personal information.

7. Contact Information and Policy Updates

7.1. Contact Information

If you have questions or comments about this Privacy Policy, please contact us at: contact@agrocado.com

7.2. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Effective Date.” Your continued use of the website after any revision constitutes your acceptance of the revised Privacy Policy.